FAQs - DIY Wedding Invitations
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FAQs

Will I have to do any printing?

No, none at all! We do all of the printing for you. You will design (type) your invitation online from the template (see below) and submit the invitation to us online for printing. When you receive your kit it will be all printed and ready to assemble. When you click on the “Customise this Design” tab from the product page you will be taken to the template which is easy to use.

What do I need to assemble?

In most cases you will only need a pair of scissors. However, in some cases you will also need a hot glue gun which you can purchase from our online accessory shop. To see if a hot glue gun is required for your kit click on the “additional information” tab on the product page. In many cases a hot glue is not required, but may be recommended. To add one to your cart click here. We also offer the perfect size scissors for cutting lace and ribbon. They are very stylish and will make a lovely keepsake for you – click here.

Will I need to provide any of my own materials?

No. All of the materials needed to assemble will be included in your kit. Tools may be needed such as scissors or hot glue gun. To see what your tools your kit requires see the “additional information” tab on the product page.

How long will it take to receive my kit?

In most cases we send your kit out within one week from the time you place your order. Occasionally we run out of stock, but if this happens you will be notified and a estimated delivery date will be given.

How long will it take to assemble my invitations?

It depends on the invitation design. For example, you may have to attach lace and tie bows or you may just need to mount the top layer on the bottom layer. It really depends on how many embellishments are included in your kit. Once you get the swing of things you will be assembling faster. To be on the safe side allow 5 minutes per invitation.

Do I need to be artistic or creative to assemble the invitations?

No. All of the kits are designed to be easy to assemble. All you need is time and patience. You can also watch some of our online video tutorials for additional assistance. Every kit includes one invitation that is assembled for you that you can use as a guide. We also include an extra set of pieces so you can practice before you begin to assemble your order. Allow plenty of time and you will be fine. Also, it is best not to try to do them all in one day – it can become tedious. Our advice is to do them over a couple of weeks, a few a day or make it a fun event with your friends and/or bridesmaids!

Is there a step by step guide to assemble?

We have video tutorials to help you through the process. Every kit includes one invitation that is assembled for you that you can use as a guide. We also include a set of extra pieces so you can practice before you begin to assemble your order.

How soon before my wedding should I order my kit?

Normally you would send your invitations out 6-8 weeks before your wedding. In some cases you may want to send them out early (for example, if the wedding is abroad or if your guests live abroad). You will also need to allow time to assemble the invitations. We recommend ordering your kit 4-8 weeks prior to your wedding. It is possible (although rare) that we may be out of stock so ordering well in advance is recommended. Please note: Save the Date cards should be sent out 9-12 months prior to the wedding. The purpose of a Save the Date is to make sure your guests don’t plan anything else on the day of your wedding – this is especially important if you are getting married in the summer months as many people book their holidays far in advance and a Save the Date keeps their calendar free for your big day.

How much will my invitations cost?

Prices vary depending on the design. Prices are also based on quantity. Average price for a day invitation (based on ordering 100) is €2.35 each, some designs cost more and some designs costs less. The more you order, the less you pay. Please see our product pages for prices.

What size are the invitations?

Day Invitations are 5″ x 7″ (approx. 127 mm x 178 mm). This is for all day designs (for folded cards this is the size when folded)

Evening Invitations and Save the Date Cards are 4″ x 5.75″ (approx. 101 mm x 146 mm)

Guest Information Cards and Thank You Cards (when folded) 4.75″ x 3.375″ (approx. 120 mm x 86 mm)

RSVP Cards are 4.5″ x 3.5″ (approx. 114 mm x 90 mm) – the Harlow glitter rsvp card is slightly bigger.

Can I make a substitution to the kit such as ribbon colour for example?

In many cases you are given a choice of ribbon colour or card colour with your kit order. In some cases we can substitute one embellishment for another for a small fee. If you require something different than what we normally stock there will also be an additional charge. Please call us to find out if we can accommodate your request and the fee for the service. You can also order additional items from our online accessory shop. Please click here to visit the shop

How many invitations should I order?

You will need one invite per couple or household. It is always a good idea to order a few extras in case you receive a decline from a guest and you want to send an invite to someone else. It is much more expensive to come back later and just order 10 invites versus ordering extras at the time you first place your order because our prices are based on quantity.

How do you know what to print on my invitation?

Because you do all the typing! Each product has a tab “Customise this Design” and when you click on that tab you are taken to a template with a picture of your invitation. You can click on the wording to change it and also change the fonts, etc. Once you get it just the way you want you submit to us. We then print the invitation and pack them up along with all of the embellishments that are included with your kit and send it to you. If you need help with the templates you can watch our online video tutorial (found on every product page). If you get stuck give us a call and we will walk you through it.

I'm not good at typing, can you help with the template?

Yes. Give us a call and we will help all we can.

If I don't have time to assemble the invitations can you do that for me?

Yes. There is an option on each product page for us to assemble (except for guest information cards which require no assembly). There is a fee of 50% for this service, however, so we suggest you get some friends in to help if you are stuck for time.

I would like my guest names printed on my invitations. Can you do this?

Yes. There is an option on each invitation product page if you would like your guests names printed. There is a fee of £0.50 for each invitation. You will need to email us your guest list in an Excel file with one column with the guest names typed exactly as you wish them to appear on the invitation.

Do you print envelopes with guest names and address?

Yes. There is an option on each invitation product page if you would like your envelopes printed. There is a fee of £0.50 for each envelope. You will need to email us your guest list in an Excel file with a column with the guest names (exactly as you wish them to appear on the invitation) and a column for each line of the address. If you order RSVP cards the envelopes automatically come printed with your name and address.

Do you proofread?

No. Proofreading is totally up to you. We encourage you to proofread more than once very carefully. Once your invitations are printed any changes will incur a fee of £25 in addition to the cost of shipping. This fee is for each piece (for example you would pay £25 for reprinting the day invitations, £25 for reprinting the evening invitations, etc.) This can be costly so we cannot emphasise enough the importance of proofreading.

What if I make a mistake?

If you catch your mistake within 24 hours of placing your order you can change it. However, once 24 hours has elapsed you cannot make changes. Call us if a mistake occurs and if there is any chance we can correct the mistake we will. However, once the invitations have been printed and/or sent out there is a fee incurred for reprints.

Can I add an image to my invitation?

In some cases depending on the design. If you would like to add an image to your invitation please call us before you start designing your template. There is an additional fee to add an image of £15 per kit (e.g., £15 for the day invitation, £15 for the evening invitation, etc.) This fee will include you receiving a PDF proof of the file before printing.

Can I cancel my order?

You may cancel your order within 24 hours of placing your order. Cancellations are not possible after 24 hours.

Can I order a sample?

You can place an order for a sample from the product page. Depending on the design you may be able to choose the sample colour (such as ribbon, colour of card, envelope, etc.), but we do not customise samples (i.e., your names and details will not be printed on the sample).

Can I collect my invitations?

No. This is because your invitations may be produced in our Birmingham office or our Ireland office. All orders are shipped using a reliable courier and the shipping price the is the same whether we send it to you from the UK or Ireland (provided your shipping address is in the UK or Ireland).

What if my package arrives damaged?

Once an order leaves our office we are no longer responsible for the package. If your package arrives damaged you must contact the shipping company. The only insurance on the package is whatever the shipping company offers. If you would like additional insurance please contact us.

If I need help during the ordering process who should I contact?

If you need help during the ordering process or if our website is not working properly please contact us via email: info@diyweddinginvites.co.uk or call us 07396551666. In some cases website problems can be corrected by switching browsers.

What if something is missing from my kit?

We carefully package each kit and take photographs of the kit before it is shipped. In the unlikely event that something is missing from your kit please contact us immediately.